AW Holding
Your company needs a debt recovery agency with the structure, compliance knowledge, and on-ground capability to recover what’s owed. AW Qatar’s Debt Management service deploys a specialized team combining Amicable Debt Settlement approaches, skip tracing, field visits, and Corporate Recovery Services to resolve outstanding debts while protecting your business relationships.
Our Financial Liquidity Solutions are built around your specific portfolio, your debtors’ circumstances, and the commercial realities of operating in Qatar.
Debt Management Promise
- No Collection, No Fee which means No upfront or any fees charged until collection is done.
- Full compliance with local and international debt collection standards
- Dedicated relationship manager for every case with regular progress reporting
- Amicable resolution prioritized at every stage to protect your client relationships
- In-house legal team on standby for immediate escalation when amicable efforts are exhausted
Debt Management Process
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Case Assignment.
1Operations receives cases, logs them into the system, and assigns them to the Collections Department within two working days. -
Careful Analysis.
2The collection team starts with a careful analysis of the debtor’s situation by gathering background info on them and studying the case. -
Communication.
3The collection team then follows an effective collection procedure that starts with contacting the debtor via outbound calls, letters, messages, emails, field visits, etc. to clearly communicate the debt amount, status, and creditor details. -
Field Visits.
4Field visits are then conducted for significant cases by our in-house field visit team. Such visits can also be nationwide through our international partners in most parts of the world. -
Reporting & Plan Formation.
5Within 15 days after the first approach, an initial report is prepared and submitted to the client. The report contains details of the progress made, debtor feedback, and the settlement plan. -
Case Escalation.
6A second field visit is conducted by a different senior collector in case the debtor failed to respect the settlement plan and dates set. -
Pre-Legal Negotiation.
7As a final pre-legal negotiation technique and to exert further pressure, in case the amicable phase is not successful, the debtor receives a legal notice with the client’s consent to proceed.