To be able to answer this question we have to know what is the meaning of debt collection agency?
The meaning of professional debt collection agency is third party that uses all the amicable manners and tactics in order to keep the loyalty between the creditor and the debtor and to successes to reach to accepted agreement between both parties that guide to WIN WIN end.
Unfortunately the business understanding for debt collection in regions that have emerging economies is still weak, to use a debt collection agency in these regions still considered as the last resource for collecting money and this is big mistake that sometime may guide to miserable results on the company and may end by went bankruptcy.
If you have any client that has to pay you and your payment delayed for any reason this means that your client is paying for somebody else and keep holding your payment because it is not on his priority, the smart question is who to make your payment first priority to the debtor? When you hire debt collection agency will help you to concentrate on your business only without losing productivity of your company and will automatically shift your debt as priority one for the debtor, this will help you to recover your money back quickly and will save your time and efforts and instead of hiring debt collectors in your company while it is not your business line you can hire business development people that may search for new opportunity and new client that may add value to your business.